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This English text is a translation of the current Japanese text. The English wording and terms for international sales will be reviewed before sales begin.

Paid Services Terms of Service

This page contains terms for two products. The terms for the product you order apply.

These terms govern services operated by 株式会社グラスフィールド (“we” or “us”).

10-Type Relationship Guide | Futari no Hanachizu

10-Type Relationship Guide — Terms of Service

Article 1: About these terms

These terms govern use of the paid PDF guide “10-Type Relationship Guide” (the “Product”) provided by us. Please agree to these terms before ordering.

Article 2: Product contents

The Product is a PDF guide covering 10 relationships based on the flower type you select, including a same-flower pairing. We will provide both Japanese and English PDFs.

The guide is prepared and reviewed in advance; its text is not generated by AI for each order.

The Product does not provide all 55 pairings of the 10 flower types.

Article 3: Ordering

You can order from anywhere in the world, including Japan.

Please choose one flower type for yourself and enter the email address for delivery. We do not ask for your date of birth, name or address.

Minors should obtain a parent or guardian’s consent before ordering.

Please enter accurate information.

Article 4: Formation of the contract

The contract is formed when you review your order on the final confirmation screen and complete payment. We will send an order confirmation email.

Article 5: Price and payment

The price is JPY 2,980 (tax included). Card numbers are received by the payment provider, not by us.

Article 6: Delivery

Within three days after payment is confirmed, excluding Japanese Saturdays, Sundays and public holidays, we will email a link to download the PDF.

The link is valid for 30 days from the initial delivery date. Please save the PDF before it expires.

We delete customer information 30 days after delivery, so we cannot reissue the link or resend the guide after that period.

If the email does not arrive, please contact us; we will check and resend it.

Article 7: Cancellation and refunds

You may cancel before the download link is sent, and will receive a full refund.

After the link is sent, cancellation or a refund for customer convenience is not available. You will be asked to agree to this when ordering.

We will resend the correct guide or give a full refund if we cannot deliver by the stated time, or if a significant mistake on our part prevents the PDF from opening or causes the wrong flower-type guide to be sent, for example.

Refunds will be made using the same payment method.

Article 8: Choosing the wrong flower type

If you chose the wrong flower type, we can correct it before delivery. It cannot be exchanged after delivery.

Article 9: Nature of the guide

The Product is reading material based on ideas from divination. We do not promise that it will apply to you or the other person, or guarantee future events or relationship outcomes.

Please do not base important medical, legal or financial decisions solely on the Product.

Article 10: Use of the guide

We hold the rights to the text and design. Please use the Product for personal reading. Please do not resell, distribute to others, or publish the full text online.

Article 11: Prohibited conduct

Impersonating another person or using someone else’s card.

Interfering with sales or operation of the Product.

Acting contrary to law or public order.

Article 12: Suspension or changes

We may temporarily suspend sales or change the Product for maintenance, outages or other unavoidable reasons. If we cannot deliver a guide already ordered, we will provide a full refund.

Article 13: Limitation of liability

Except where we act intentionally or with gross negligence, our liability in relation to the Product is limited to the amount you paid.

Article 14: Personal information

We handle personal information with care in accordance with our Privacy Policy.

Article 15: Changes to these terms

We may change these terms when necessary, and will announce the changes and their effective date on the site. The terms in force at the time of an order apply to that order.

Article 16: Governing law and courts

These terms are governed by Japanese law.

Futari no Hanachizu — Terms of Service

Article 1: About these terms

These terms govern use of “Futari no Hanachizu,” a paid reading (the “Service”) provided by us. Please agree to these terms before ordering.

Article 2: Service contents

Using the two dates of birth and other details you enter, we perform divination calculations and deliver a PDF reading about your relationship. The text is created using AI, then checked by our system for consistency with the calculation results before delivery.

Article 3: Eligibility

Both people must have been born in Japan.

The order must be placed from within Japan.

Please obtain the other person’s consent before entering their date of birth, name used in the report or other information.

Minors should obtain a parent or guardian’s consent before ordering.

Please enter accurate information.

Article 4: Formation of the contract

The contract is formed when you review your order on the final confirmation screen and complete payment. We will send an order confirmation email.

Article 5: Price and payment

The price is JPY 5,900 (tax included). Card numbers are received by the payment provider, not by us.

Article 6: Delivery

Within three days after payment is confirmed, excluding Saturdays, Sundays and public holidays, we will email a link to download the PDF.

The link is valid for 30 days from the initial delivery date. Please save the PDF before it expires.

We delete the data 30 days after delivery, so we cannot reissue the link or resend the reading after that period.

If the email does not arrive, please contact us; we will check and resend it.

Article 7: Cancellation and refunds

You may cancel before production begins, and will receive a full refund.

After production has begun, and after delivery, cancellation or a refund for customer convenience is not available.

We will remake the report or give a full refund if we cannot deliver by the stated time, or if there is a significant mistake on our part, such as calculation using dates of birth different from the inputs or a PDF that cannot be opened.

Refunds will be made using the same payment method.

Article 8: Input errors

If you entered incorrect information, we can correct it before production starts. After production starts, please place a new order.

Article 9: Nature of the reading

The reading is based on divination calculations. We do not promise that it will apply to you both, or guarantee future events or relationship outcomes.

Please do not base important medical, legal or financial decisions solely on the reading.

Calculations follow our adopted methods; results may differ from other readings depending on the school or method used.

Article 10: Use of the reading

We hold the rights to the text and design. The reading is for personal enjoyment by you and the other person. Please do not resell it or publish the full text online.

Article 11: Prohibited conduct

Entering another person’s information without their consent.

Impersonating another person or using someone else’s card.

Interfering with operation of the Service.

Acting contrary to law or public order.

Article 12: Suspension or changes

We may temporarily suspend or change the Service for maintenance, outages or other unavoidable reasons. If we cannot deliver a reading already ordered, we will provide a full refund.

Article 13: Limitation of liability

Except where we act intentionally or with gross negligence, our liability in relation to the Service is limited to the amount you paid.

Article 14: Personal information

We handle personal information with care in accordance with our Privacy Policy.

Article 15: Changes to these terms

We may change these terms when necessary, and will announce the changes and their effective date on the site. The terms in force at the time of an order apply to that order.

Article 16: Governing law and courts

These terms are governed by Japanese law.

Common information for both products

Jurisdiction
To be determined.
Date established
To be determined.